The inputs to the service value system (SVS) will influence which two core components?

Study for the ITIL 4 Exam. Prepare with interactive flashcards and multiple-choice questions, each question comes with hints and explanations. Get ahead in your certification journey!

The correct answer highlights how the inputs to the service value system (SVS) notably influence practices within the ITIL framework. In ITIL 4, practices are the essential capabilities that organizations use to deliver services. These inputs include internal and external factors such as market conditions, regulatory requirements, and resource availability, which directly affect how practices are developed and implemented.

Through the lens of the SVS, practices function as the execution mechanism that allows organizations to respond effectively to these inputs, ensuring that services align with overall business objectives. The adaptability of practices to these inputs enables organizations to remain relevant and competitive in their service offerings.

The other core components, such as governance and value, while also important, do not specifically showcase the same direct influence from the inputs into the SVS. Governance relates more to the processes that direct and control how practices operate, and value is the ultimate outcome of successful practices but is shaped by a broader range of factors beyond just the immediate inputs. Therefore, focusing on how inputs affect practices offers clearer insight into the functioning and design of the service value system in ITIL 4.

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