What activity does release planning primarily focus on?

Study for the ITIL 4 Exam. Prepare with interactive flashcards and multiple-choice questions, each question comes with hints and explanations. Get ahead in your certification journey!

Release planning primarily focuses on coordinating the release of new or changed services. This activity involves carefully organizing various aspects of a release, including identifying what needs to be released, ensuring that all necessary resources are in place, and managing the timing and deployment of the release. The goal is to ensure that new or updated services can be introduced to the organization and its customers smoothly and effectively, minimizing disruption and maximizing benefits.

The coordination of releases plays a vital role in ITIL practices because it helps ensure that changes to services are executed in a systematic and controlled manner. By focusing on coordination, organizations can better manage dependencies, risk, and stakeholder communication during the release process, which is essential for achieving desired outcomes and maintaining service quality.

In contrast, activities such as monitoring service performance and evaluating past service outcomes address different areas of service management and do not specifically pertain to the release planning phase. Preparing for service delivery, while relevant, encompasses a broader scope beyond just the coordination of releases.

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