What does ITIL stand for?

ITIL stands for Information Technology Infrastructure Library. This term signifies a set of best practices for IT service management that focuses on aligning IT services with the needs of the business. ITIL provides a comprehensive framework that assists organizations in enhancing their service management processes, ensuring service quality, and achieving operational efficiency.

The name itself reflects its primary purpose: to formalize guidance on IT infrastructure and services. The concept of a “library” in ITIL indicates a collection of resources and knowledge that organizations can draw upon to improve their IT service management capabilities.

Understanding the components and practices outlined in ITIL is crucial for organizations seeking to optimize their IT operations and deliver value to their customers effectively. This framework is widely recognized and has become a standard for IT service management across various industries globally, which underscores the importance of its correct nomenclature.