What guiding principle is most concerned with judging what things to keep and reducing conflicting objectives while respecting people's time?

The guiding principle that emphasizes judging what things to keep and minimizing conflicting objectives, while also respecting people's time, is centered around the concept of simplicity and practicality. This principle advocates for eliminating unnecessary complexity and ensuring that processes and activities are as straightforward as possible. By focusing on keeping things simple and practical, organizations can streamline their operations, make quicker decisions, and enhance overall efficiency. This clarity helps teams avoid over-complication and ensures that resources are directed towards what truly adds value, allowing for a better alignment of objectives without excessive time consumption.

In contrast, the other principles address different aspects of service management. For instance, focusing on value stresses the importance of delivering value to customers and stakeholders. Optimizing and automating pertains to improving efficiency through technology and processes. Collaborating and promoting visibility encourages teamwork and shared understanding among stakeholders. While these are all important in their own right, none specifically prioritize the aspects of simplicity and practicality in the same way that the chosen principle does.