What type of information is typically found in a service catalog?

A service catalog serves as a comprehensive resource that outlines the services offered by an organization to its users. It typically includes details about live services currently available, specifications, service levels, and any upcoming deployments. This information is crucial for users as it helps them understand what services they can access, how to request them, and what to expect regarding performance and availability.

By providing clear and concise details in the service catalog, organizations can enhance communication and transparency with stakeholders, ensuring that users are well-informed about the services that support their needs. This ultimately leads to better service management and user satisfaction, which is fundamental to the ITIL framework's goals of delivering quality IT services aligned with business objectives.