Which component is specifically a value output of the service value system?

The service value system (SVS) in ITIL 4 is designed to ensure that the organization effectively delivers value to its stakeholders through the integration of various components, such as practices, governance, and continual improvement.

The value output of the service value system revolves around achieving beneficial outcomes and enhancing the capability of the organization to create value. When considering new markets pursued, this indicates an expansion of opportunities and potential revenue streams for the organization. Successfully entering new markets signifies that the SVS is functioning effectively, driving innovation and adaptation to meet customer needs and market demands. This not only enhances the organization’s competitive edge but also aligns with the overarching goal of maximizing value creation.

Other options, such as increased costs and risks, resistance to change, or reduced efficiency, reflect challenges or negative outcomes that can arise from inadequate service management but do not inherently represent value outputs of the service value system. They focus more on barriers or inefficiencies rather than positive achievements and growth.