Which component of ITIL serves as a guide for ongoing and future improvements?

The Service Value System (SVS) serves as a comprehensive framework that guides how an organization creates value from its service management activities and ensures continuous alignment with stakeholder needs over time. It encompasses various components, including the service value chain, practices, governance, and continual improvement.

The SVS emphasizes the importance of continual improvement as an integral part of its operation, making it essential for organizations to regularly assess and enhance their practices, processes, and the value delivered to customers. This continuous improvement process ensures that services remain relevant, efficient, and effective in a rapidly changing environment, supporting long-term organizational goals.

While the Service Value Chain is a critical part of the SVS and provides a series of interconnected activities that create value, it is the SVS as a whole that encapsulates the broader vision and methodology for ongoing improvements. Therefore, the SVS is the component that serves as a guide for continuous and future enhancements within IT service management.