Which type of stakeholder would most likely derive value through financial benefits, dividends, and a sense of assurance and stability?

Study for the ITIL 4 Exam. Prepare with interactive flashcards and multiple-choice questions, each question comes with hints and explanations. Get ahead in your certification journey!

The correct answer indicates that shareholders typically derive value through financial benefits, dividends, and a sense of assurance and stability. Shareholders are individuals or entities that own shares in a company, and their primary interest lies in the financial performance of that organization. They expect their investments to yield returns in the form of dividends when the company performs well, and they benefit from any appreciation in the value of their shares. The stability of the company is also a crucial factor for shareholders, as it impacts their confidence in the performance and future prospects of their investment.

In contrast, the other stakeholder types do not primarily focus on financial returns in the same way. Service provider employees may seek job security and fulfillment from their work rather than direct financial dividends. Charitable organizations focus on social impact rather than financial benefits. Partners and suppliers may benefit financially from their business relationship but are more concerned about collaboration and mutual business success rather than the specific financial returns associated with owning shares in a company. This context solidifies why shareholders are the group most likely to derive value in the ways described in the question.

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