Who assumes the role of a person who authorizes the budget for service consumption?

The individual who authorizes the budget for service consumption is the Sponsor. This role is critical in ensuring that the financial resources required for a service are allocated properly. The Sponsor typically has the authority and responsibility to approve expenditures and investments in services, making them a key player in the decision-making process regarding budget management.

In the context of service management, the Sponsor enables services to be delivered by approving the budget that allows for the necessary resources, staffing, and capabilities. By providing financial support, the Sponsor helps align service outcomes with organizational goals, fostering an environment where services can be utilized effectively.

While customers and users engage with and benefit from the services, they do not have the authority to manage the budget. Stakeholders may have an interest in the services and outcomes, but it is the Sponsor who specifically focuses on and manages the financial aspects tied to service consumption. Understanding the distinct roles in service management helps clarify how financial decision-making supports overall service delivery.